Roborock US Official Store
Roborock cleaning technology spans robot vacuums, wet-dry vacuums, cordless vacuums, accessories, and garden products.
About us
Roborock US Official Store features Saros, Qrevo, Q Series, and other robot vacuums, including vacuum-and-mop models.
What we offer
Roborock cleaning technology spans robot vacuums, wet-dry vacuums, cordless vacuums, accessories, and garden products.
| Category | How the range is organised | Explore |
|---|---|---|
| Robot Vacuums | Saros Series, Accessories, Compare | Robot Vacuums, Accessories, Compare |
| Wet Dry Vacuums | Roborock F25 Gen 2 Series, Compare | Wet Dry Vacuums, Compare |
| Cordless Vacuum Cleaners | Roborock H60 Hub Series, Compare | Cordless Vacuum Cleaners, Compare |
| Garden | Cordless Pool Cleaner | Garden |
Find what suits you
- Choose by product form: Robot Vacuums, Wet Dry Vacuums, or Cordless Vacuum Cleaners.
- Compare products within the range with Compare robot vacuums, Compare wet-dry vacuums, and Compare cordless vacuum cleaners.
Our story and brands
Roborock US Official Store features Saros, Qrevo, Q Series, and other robot vacuums, as well as F25 wet-dry vacuums, H60 cordless vacuums, replacement accessories, robotic lawn mowers, and cordless pool cleaners.
Guides and tools
- Use the Roborock App.
- Find cleaning information in the F25 Series Cleaning Guide.
- The Roborock App lets you see real-time cleaning routes, navigate your home through different types of maps, set cleaning schedules, customize maps using No-Go Zones, and customize optimal cleaning strategy; the Roborock app is not available on the E series.
What’s new and popular
The homepage highlights Saros 20, Qrevo Edge 3 Pro, Qrevo 2 Pro, Roborock F25 Ultra, Roborock F25 ACE, Roborock F25 RT/GT, Roborock H60 Hub Ultra, Roborock H60 Ultra, and Roborock H60.
The homepage also features Roborock Saros 20 – AdaptiLift™ Chassis 3.0 for Smooth Threshold Crossing, Powered by 36,000 Pa Suction, Roborock Qrevo S Pro Robot Vacuum and Mop - 18,500 Pa Suction & Multifunctional Dock, Roborock Qrevo Edge 3 Pro Robot Vacuum and Mop with Hot Water Mopping & Intelligent Dock, Roborock F25 Steam Wet & Dry Vacuum with Steam and High Temperature Self Cleaning, and Roborock F25 Ultra Wet & Dry Vacuum with Steam and High Temperature Cleaning.
Delivery, rewards and support
- Free 30-day return policy.
- Free shipping is available on all vacuums & Accessories.
- Pay over time with Affirm.
- New devices have a 1-year limited warranty.
- Collect points and get rewarded with the Roborock Points Program.
- Products can be returned for any reason with 30 days of delivery. All accessories and the original packaging are required for any returns and refunds, and a penalty may be imposed if any accessories are missing.
- Refunds will be provided 2-3 days after receiving a returned product.
Our stores and business services
- Find Retail Stores.
- See Bulking Pricing.
- See the Affiliate Program.
Contact us
- Contact Roborock at support-us@roborock.com.
- For returns and replacements, go to Contact Us on the My Orders page, choose your model, and choose Returns & Replacements.
- The Roborock customer service team will contact you within 24 hours to discuss any problems you are experiencing.