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Home
Trade-In
Old vacuum
This is a image
Initial grading from customer service
Initial valuation from customer service:
Note: This is not the final result. The final result is determined by the trade-in center based on the condition of the received vacuum.
New Vacuum
This is a image
Order No:
Subtotal:
Extra trade-in subsidy:
Shipping:
Estimated tax:
Total:
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Please fill in your old vacuum's sending address in the following format and confirm its accuracy. Our customer service will email you a free prepaid label based on the address you provide. Note:Please send out the old vacuum within 15*24 hours after purchasing the new vacuum.
Return your old vaccum to the address below
Your Address
First Name is invalid
Last Name is invalid
address1 is invalid
Country/region
  • United States
Country is invalid
ZIP code is invalid
State is invalid
City is invalid
Phone
Save
I've sent it.
Cancel
Save
Please send out your old vacuum and its accessories (main brush/main brush cover/water tank/dustbin/filter/dock/power cord/mop bracket) within 15*24 hours to the trade-in center, so as to get cash back as early as possible.
The final result is determined by the trade-in center based on the condition of the received vacuum. Once you confirm the final reslut, our customer service will process the cashback amount for the old vacuum within 24 hours on your new vacuum order.
Please wait.
Our recycling station will inform you of the grade of your old vacuum within 3 business days of receipt.
Please wait.
Our customer service will make the refund within 48 hours.
We are sorry that you did not confirm the shipping address of your old vacuum within the agreed time, please re-evaluate your participation in the "Trade-in" programme!
Re-valuate
Final evaluation results of your old vacuum
Grade of your old vacuum evaluated by the recycling station
Final evaluation results of your old vacuum:
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Note: Please confirm the final evaluation results of your old vacuum within 7*24 hours. Otherwise, your old vacuum will be returned to you.
Note: Please confirm the address to which your old vacuum will be mailed within 7*24 hours. Otherwise, we will use the default address.
*Note:Please confirm the return address of the old vacuum within 7*24h. After that time, we will automatically send it back to the default address.
End the trade-in
Confirm the
evaluation results
Confirm
Confirm
Final evaluation results of your old vacuum
Grade of your old vacuum evaluated by the recycling station
Final evaluation results of your old vacuum:
Please wait.
Our recycling station will inform you of the grade of your old vacuum within 3 business days of receipt.
Please wait.
Our customer service will make the refund within 48 hours.
We are sorry that you did not confirm the shipping address of your old vacuum within the agreed time, please re-evaluate your participation in the "Trade-in" programme!
Re-valuate
Please wait.
Our recycling station will inform you of the grade of your old vacuum within 3 business days of receipt.
Please wait.
Our customer service will make the refund within 48 hours.
We are sorry that you did not confirm the shipping address of your old vacuum within the agreed time, please re-evaluate your participation in the "Trade-in" programme!
Re-valuate
Final evaluation results of your old vacuum
Grade of your old vacuum evaluated by the recycling station
Final evaluation results of your old vacuum:
Return your old vaccum to the address below
Your Address
First Name is invalid
Last Name is invalid
address1 is invalid
Country/region
  • United States
Country is invalid
ZIP code is invalid
State is invalid
City is invalid
Phone
Save
I've sent it.
Cancel
Save
00
00
01
01
00
00
01
01
00
00
01
01
00
00
01
01
Note: Please confirm the final evaluation results of your old vacuum within 7*24 hours. Otherwise, your old vacuum will be returned to you.
Note: Please confirm the address to which your old vacuum will be mailed within 7*24 hours. Otherwise, we will use the default address.
*Note:Please confirm the return address of the old vacuum within 7*24h. After that time, we will automatically send it back to the default address.
End the trade-in
Confirm the
evaluation results
Confirm
Confirm
Final evaluation results of your old vacuum
Grade of your old vacuum evaluated by the recycling station
Final evaluation results of your old vacuum:
Return your old vaccum to the address below
Your Address
First Name is invalid
Last Name is invalid
address1 is invalid
Country/region
  • United States
Country is invalid
ZIP code is invalid
State is invalid
City is invalid
Phone
Save
I've sent it.
Cancel
Save
Final evaluation results of your old vacuum:
This is a image
Sorry.
Due to your old robot vacuum not meeting the trade-in standards, we are unable to recycle it.
Our customer service team will provide you with a $70 discount code via email for use when purchasing a specified new robot vacuum. We appreciate your active participation in our trade-in program.
*Trade-in standards: Good condition, fully functional, usage time < 700 hours.
Return your old vaccum to the address below
Your Address
First Name is invalid
Last Name is invalid
address1 is invalid
Country/region
  • United States
Country is invalid
ZIP code is invalid
State is invalid
City is invalid
Phone
Save
I've sent it.
Cancel
Save
00
00
01
01
00
00
01
01
00
00
01
01
00
00
01
01
Note: Please confirm the final evaluation results of your old vacuum within 7*24 hours. Otherwise, your old vacuum will be returned to you.
Note: Please confirm the address to which your old vacuum will be mailed within 7*24 hours. Otherwise, we will use the default address.
*Note:Please confirm the return address of the old vacuum within 7*24h. After that time, we will automatically send it back to the default address.
End the trade-in
Confirm the
evaluation results
Confirm
Confirm
Final evaluation results of your old vacuum:
This is a image
Sorry.
Due to your old robot vacuum not meeting the trade-in standards, we are unable to recycle it.
Our customer service team will provide you with a $70 discount code via email for use when purchasing a specified new robot vacuum. We appreciate your active participation in our trade-in program.
*Trade-in standards: Good condition, fully functional, usage time < 700 hours.
Return your old vaccum to the address below
Your Address
First Name is invalid
Last Name is invalid
address1 is invalid
Country/region
  • United States
Country is invalid
ZIP code is invalid
State is invalid
City is invalid
Phone
Save
I've sent it.
Cancel
Save