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At Roborock, we are committed to ensuring the security of our robotic vacuum cleaners. We will diligently monitor and uphold software security throughout the stipulated security period.
Key points of our policy:
We will provide software security updates for robotic vacuum cleaners for a minimum of 2 years.
The commencement of software security support for a specific product will not later than the date of sale on the Roborock official website, ensuring timely protection for our valued customers.